ServicesCustomer 360

The same buyer, held four times, finally one record

A phone number, a marketplace handle, an app device, a web cookie. Customer 360 works out they are the same person, and keeps one profile the rest of the stack reads from.

Unify your customer data
Identity resolution
WhatsApp+62 812 ****MATCHED
Shopeebuyer rina_kMATCHED
Mobile appdevice 8f21MATCHED
Web sessionanonymous, 6 visitsRESOLVED
Daniel Saputraone profile · 3 channels · 17 ordersHIGH VALUE

What one profile actually holds

Not a name and an email. Every order, every channel, every session, in one timeline your team can read.

DS
Daniel Saputra
Customer since Mar 2024
Lifetime value
Rp 8.4M
Orders
17
Avg basket
Rp 494k
Last seen
2h ago
AI segments
High valueBuys on WhatsAppResponds to bundlesNever discounted
Timeline, all channels
Paid Rp 811.000 via QRIS
WhatsApp · just now
Asked about size L
WhatsApp · 1h
Browsed 4 dresses
Mobile app · 2h
Viewed wedding collection
Web, anonymous · 3d
Ordered 2 items
Shopee · 6w

How we can help

Connect the systems you already run. The profiles build themselves as orders and sessions arrive.

JubelioESBShopifyWooCommerceShopeeTokopediaTikTok ShopWhatsApp Business
Unified customer profiles (web, mobile, WhatsApp, marketplace)
Track activities, purchases, browsing behavior
3rd party integrations (Jubelio, ESB, Shopify, WooCommerce, marketplaces)
Identity resolution (anonymous to known customer matching)
AI segmentation (by behavior, value, preferences)
Outcome

One record per customer, no matter where they bought from you.

Why it comes second

AI on top of messy data makes wrong answers faster. AI Discovery, AI Revenue and AI Commerce all read these profiles, so this is the layer that decides how good they are.

How many times does your shop hold the same buyer?

Tell us which systems you run. We’ll show you which fields link the records, and the one customer they all point to.

Phone
+62 812 ••••
Email
daniel@••••.com
Device
8f2a •• c1
matched on 3 keys
Customer recordCUST-00417replaces 4 duplicates
Customer 360: Unified Customer Profiles - FocusBinary