Notes on getting retail tech right
Plain writing about stock, orders, channels and where AI actually helps. No hype, and no advice we would not give a shop owner in person.
Running a Shop on WhatsApp Without Losing Orders
WhatsApp is where most shops in Indonesia actually sell, but it was never built to hold an order. Here are the four fixes that stop orders getting lost.
Getting Paid in an Indonesian Shop: QRIS, Transfer, or a Payment Gateway
Bank transfer looks free until you count the screenshots. Here is what each way of getting paid really costs your shop, and when to switch.
How to Choose an AI Agency in Indonesia (Questions Every Shop Owner Should Ask)
A plain-English guide for retail owners on picking an AI agency in Indonesia, with the real questions to ask and the red flags to avoid.
When AI Is Not the Answer for Your Shop (And We'll Tell You)
We build AI for a living and still talk shop owners out of it most weeks. Here is when a tidy stock count or a simpler tool beats a model.
Where AI Actually Pays Off First in a Retail Business
The three places we look in a shop before anything else, and why the exciting AI idea is almost never the one worth doing first.
Not sure where to start?
Tell us what is slowing your shop down. Fifteen minutes, and you will know the one thing worth doing next.